Terms of Service

First Response Systems

Last updated: January 2026

By providing your phone number and opting in to receive communications from First Response Systems, you agree to the following terms:

1. Service Description

First Response Systems provides manual, human-initiated communications for service-based inquiries, including appointment reminders, service updates, and responses to customer-initiated support requests.

2. SMS Consent & Opt-In

By submitting an inquiry form on our website, you provide express written consent to receive text messages from First Response Systems.

Consent is not a condition of purchase.

Messages are sent for transactional and informational purposes only.

3. Message Frequency & Fees

Message frequency varies based on the nature of your request and your interaction with our staff.

Message and data rates may apply. First Response Systems is not responsible for any costs charged by your mobile carrier.

4. Opt-Out & Help Instructions

You have the right to unsubscribe at any time.

To Opt-Out: Reply STOP to any message you receive. You will receive one final confirmation message, and no further messages will be sent unless you re-initiate contact.

For Help: Reply HELP for assistance, or email [email protected].

5. Data Privacy & No Third-Party Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For more details, view [https://sms.firstresponsesystems.ca/privacy].

6. Limitation of Liability

First Response Systems and mobile carriers are not liable for delayed or undelivered messages.